Refund Policy

Refund terms are incorporated into the Terms of Service under Section 8, Refund Policy. The summary below matches that policy.

Indie Chains charges for access to its subscription software and reviewed member network. A subscription does not purchase or guarantee a link, placement, ranking improvement, traffic, or service from another member.

You may request a refund within 14 calendar days of your first subscription charge. We will generally approve a reasonable first-payment request when the account has not materially used the member network or when the first submitted site is rejected and you do not want to revise and resubmit it.

We may decline requests involving substantial product use, completed collaborations, abuse, fraud, policy violations, chargebacks, or repeated subscribe-and-refund behavior.

Renewal charges are normally non-refundable because members can cancel before the next billing date through the billing portal. Canceling stops future renewals and normally preserves access until the end of the paid period.

Approved refunds are processed through Creem as Merchant of Record. Refund timing and the final appearance on your statement depend on Creem and your payment provider.

Email hello@indiechains.com from the email associated with your Indie Chains account and include the reason for the request. Do not send complete payment card details by email.